Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex equipment?
This specialist technology instrument manufacturer is searching for a well-rounded Service Engineer / Technical Support Engineer to join their team. (Equipment training provided).
Why This Company?
A global leader in the design, manufacture, and distribution of analytical instruments for a wide range of research applications.
Recognised as an industry innovator they have continually challenged the boundaries of technology to provide solutions that meet the high demands of academia and industry and pride themselves on the detailed attention to their customers’ needs and dedication to the highest standards of performance and quality.
Rewards & Benefits
- €55K – €60K Basic Salary
- Company Car
- Fuel Card / Company Credit Card
- Pension
- Death In Service
- Healthcare
- Fantastic training program
About The Role
As a Field Service Engineer, you will spend 70-80% of your week traveling with an 80% focus on France and a 20% focus on EMEA.
Responsibilities include:
- Operating from a home office and typically attending one customer site per week (due to the complex nature of the equipment and the potential travel time you could typically travel to the customer on Monday, spend Tuesday/Wednesday on site and travel home on Thursday, spending the remainder of the week working from home. Any travel is conducted Monday to Friday and therefore doesn’t encroach onto the weekends.
- Attending customer sites to complete new equipment installations, commissioning and user training (some of the most advanced equipment can take up to 3 days to complete an installation).
- Visiting major industry and academia clients (universities) across the territory
- Liaise with customers in order to schedule the service visit.
- Decommissioning equipment for site relocations.
- Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding and problem resolution.
- Working on equipment including both hardware and software ranging from £70K to £1m in value.
- Completing service report visits.
- Utilising an internal service engineering forum to gain support and input from other engineers on challenging issues.
About You
A technical education would be beneficial but not essential, however, the successful candidate will possess at least 2-3 years of service engineering / technician experience, gained working on complex equipment, which could include but is not limited to, Analytical Instruments, Optical Microscopes, Laser Deposition, Photonics, Sample Preparation, Electron Microscopes, Spectrometers, Motion Control Technology, Materials Testing, X-Ray Systems, MRI Scanners, Particle Accelerators, Particle Analysis machines or similar.
It is essential you have a logical and methodical approach to fault finding and be comfortable spending up to 70-80% of your time away from home.
An EU driving license is essential, as is the right to work in France. My client doesn’t offer sponsorship.
Please ensure any applications and submitted in English.
Interested in this role? Here’s what happens next…
Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days.
Thank you for taking the time to read about this opportunity. We look forward to hearing from you,
Team Mase.
Job Ref: 149-7107
Field Service Engineer – Analytical Instruments
Location: Based anywhere in France (beneficial if you live within a commutable distance of a major airport)
Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Engineering, Mechanical Engineering, Electrical Engineering, Electronic Engineering, Mechatronic, Physics, Chemistry, Metrology, Material Science, Robotics, Motion Control, Laser Technology, X-Ray Equipment, Electron Microscopy, Analytical Instruments, Particle Analysis, Magnetics, Electrical Discharge, Photonics, Spectroscopy, Spectrometry, MRI Scanners, Optical Microscopes, technician de maintenance, ingenieur
